XRMS Open Source CRM

Support


Use the Forums

The XRMS CRM Community communicates primarily through the Forums hosted on Sourceforge. If you want to discuss an idea, get input on a new feature, talk to other XRMS users about how they use the application, or anything else that would benefit from broad discussion, then the Forums are the place to do it.

There are three public forums for XRMS:

Help forum for requesting assistance with XRMS CRM.  Most requests here are responded to by a developer or a member of the community within a few hours.

Open Discussion forum for general discussion and questions on XRMS CRM.  This Forum may be used to request features, suggest changes to functionality, or any other general discussion on the Project.

Plugins forum for announcing, discussing and requesting plugins for XRMS.

Use the Trackers

There are also more formal ways of getting the XRMS core development team's attention through the use of Trackers.  Trackers are a structured way to make requests, report bugs, or submit patches to XRMS. 

There are currently three Trackers hosted on the XRMS Sourceforge development site:

Bugs tracker for reporting well-defined bugs in XRMS.  Please be as specifc as possible in your report, giving the developers enough information to reproduce and fix your bug.

Feature Requests are for tracking things that aren't in XRMS, but that you think should be developed and provided in a future version of XRMS.  Placing Requests here will make sure that they get formal consideration from the development team.  If you really  want a or need a particular feature, especially on a timeline that's important to your business, you should be prepared to submit a Patch or sponsor the development directly.

Patches
If you've fixed a bug, added a feature, or created a plugin, you should post it to the Patches tracker.

Use IRC

If you want to try to talk to someone right away, interactively, you may be able to find someone on IRC.  Go to #xrms on irc.freenode.net.  We're not always around, but if you ask a question to a mostly empty room, someone will hear you and answer eventually.  Hopefully over time a more active real-time XRMS IRC community will develop.